D-Link DPH-860S/B/F2 Android IP Video Phone in Dubai, UAE
Bring voice, video and everyday SIP telephony together on one executive desktop endpoint. The D-Link DPH-860S/B/F2 is built for offices that want more than a basic handset, giving users a colour touchscreen experience, multiple VoIP accounts, video calling and a broad set of call-control functions in a single practical device. FourTeck helps business buyers confirm compatibility, deployment requirements, quantities and current UAE supply options before ordering.
Quick Product Information
D-Link
DPH-860S/B/F2
Android IP video phone
Up to 6
Gigabit WAN and LAN RJ-45
SIP
100–240V input, 12V/1A output
Contact FourTeck for current options
Product Overview
The D-Link DPH-860S/B/F2 is a business-focused desktop communications device that combines an IP telephone, video calling endpoint and Android application platform. Instead of asking users to manage a basic voice handset and a separate video terminal, the phone brings common office communication tasks into one familiar desktop form. It is intended for environments where visual interaction improves speed, clarity or customer service, including executive offices, reception counters, healthcare coordination desks, branch management rooms, meeting spaces and customer-facing service points.
At the centre of the experience is a large colour display that supports face-to-face communication and an interface designed for everyday call handling. Users can choose voice or video when placing and answering calls, manage contacts with pictures, review call history, handle voicemail notifications and access a wide range of familiar telephony functions. The phone supports up to six VoIP accounts, which can be useful when a user represents multiple departments, companies, extensions or SIP services. One hundred programmable soft DSS keys provide room for speed dial, line monitoring and frequently used actions, helping receptionists, assistants and managers reduce repetitive navigation.
The phone also addresses practical network requirements. Separate Gigabit WAN and LAN interfaces allow it to connect to the office network while providing a pass-through connection for a nearby computer, subject to the planned network design. Support for static addressing, DHCP and PPPoE offers deployment flexibility, while VLAN and traffic-priority capabilities can help administrators separate and prioritise voice or video traffic. These functions matter because a capable endpoint still depends on a correctly prepared LAN, suitable bandwidth, a compatible SIP platform and appropriate security policies.
For UAE organisations, the purchasing decision should be based on more than the model number. Buyers need to confirm whether the phone matches their IP PBX or hosted SIP service, whether video calling is supported end to end, how provisioning will be handled, what accessories are required and whether the device lifecycle suits the project. FourTeck can help review these points, prepare a quantity-based quotation and coordinate supply requirements for Dubai and other UAE locations without making assumptions about stock, pricing or compatibility.
Key Business Benefits
Unified Desktop Communication
Voice, video and contact handling are brought together on one desk device. This can simplify the user experience for employees who regularly move between ordinary calls and face-to-face discussions.
Multiple Account Flexibility
Support for six VoIP accounts helps one handset serve multiple extensions, departments or SIP identities. It is particularly useful for reception, shared service desks and managers overseeing several business functions.
Fast Call Handling
Programmable DSS keys, speed dial, call transfer, hold, forwarding and pickup functions reduce the number of steps required to manage routine calls in busy offices.
Visual Collaboration
Video calling can improve communication when facial expressions, demonstrations or visual confirmation matter, making the phone relevant to executives, healthcare teams and customer-facing operations.
Network-Aware Deployment
Gigabit Ethernet, VLAN tagging and QoS support give IT teams practical tools for integrating the phone into structured business networks and prioritising latency-sensitive traffic.
Broader Endpoint Uses
HDMI output plus door-phone and IP-camera application support can extend the device beyond ordinary calls, subject to compatibility and the chosen application environment.
Together, these benefits make the unit suitable for buyers seeking a feature-rich communications endpoint rather than a simple entry-level phone. The value is strongest when the business already has a compatible SIP environment and has planned video bandwidth, account provisioning, user permissions and endpoint security. A structured pre-sales review helps prevent common problems such as ordering a phone that cannot register with the intended service, overlooking cabling needs or assuming that every video function will work across different platforms.
Product Highlights
Manage several VoIP accounts from one device for shared desks, multi-company users or departmental roles.
Choose the appropriate communication mode when placing or receiving a call, based on platform support.
Configure shortcuts for speed dial, monitored lines and frequently used telephony actions.
Supports H.264, H.263 and MPEG-4 with selectable frame rate and bandwidth settings.
Includes transfer, hold, waiting, forwarding, pickup, park, intercom, voicemail and three-way audio conferencing.
Offers web, keypad and Telnet management options with different account rights for controlled administration.
The feature set is broad, but the most important purchasing question is how it fits the buyer’s actual communication platform. SIP registration, video interoperability, directory integration and remote provisioning should be confirmed before rollout. Android application capability is based on the device’s original platform generation, so buyers should not assume compatibility with current consumer applications. For a business deployment, the phone should be evaluated as a dedicated communications endpoint first, with any additional application use treated as configuration dependent.
Technical Specifications
| Specification | Confirmed Detail |
|---|---|
| Brand / Model | D-Link DPH-860S/B/F2 |
| Product type | Android IP video phone |
| VoIP accounts | 6 accounts |
| Telephony protocol | SIP |
| Network interfaces | 10/100/1000BASE-T WAN and LAN RJ-45 |
| Addressing | Static IP, DHCP and PPPoE |
| Traffic handling | 802.1p/Q VLAN tagging, Layer 3 ToS and DSCP QoS |
| Video codecs | H.264, H.263 and MPEG-4 |
| Image codecs | JPEG, GIF, PNG and BMP |
| Video capacity | Up to D1 (800 × 480) at 30 fps |
| Video call formats | CIF, QCIF, QVGA and 4CIF |
| Bandwidth selection | 128 kbps to 1 Mbps |
| Frame-rate selection | 10 to 30 fps |
| Video functions | Adaptive bandwidth, adjustable I-frame, picture-in-picture, full-screen remote view and local-side video control |
| Display output | HDMI output |
| Management | Web, Telnet and keypad management; multiple account rights |
| Power supply | Input 100–240V; output 12V/1A |
| Warranty / lifecycle | Contact FourTeck for current supplier and warranty guidance |
Specifications describe the device, but they do not guarantee application or platform interoperability. A buyer should confirm the intended SIP registrar, authentication method, codecs, directory source, VLAN design and provisioning process. Video performance also depends on available bandwidth, latency and the capabilities of the remote endpoint. For large quantities, a pilot unit or controlled test is a sensible step before organisation-wide deployment. FourTeck can help collect the required technical information and identify points that need confirmation with the customer’s PBX administrator, hosted-voice provider or systems integrator.
Configuration and Buyer Guidance
Begin with the communications platform. Confirm the exact IP PBX, hosted SIP service or call server that will register the phone. Ask the provider whether the device can be provisioned manually or through a supported template, and whether the required audio and video codecs are enabled. A phone can support SIP while still needing detailed account, NAT, security and dial-plan settings to operate correctly.
Accounts and Users
State how many SIP identities each user needs, whether the phone is assigned to one person or a shared desk, and which lines require monitoring.
Network Readiness
Confirm available Ethernet ports, VLAN IDs, DHCP options, QoS policies, firewall rules and internet bandwidth for video traffic.
User Workflow
Identify who needs video, BLF, transfer, pickup, voicemail, directories, headsets or external display output so configuration matches daily work.
Lifecycle Review
Because the platform belongs to an earlier Android generation, check firmware, application expectations, security policy and long-term support before approval.
Also review physical placement. The handset needs a suitable desk location, Ethernet cabling and access to its power adapter. Where the LAN pass-through port will serve a computer, confirm that the network design and required speeds are appropriate. For reception desks, list the extensions that need BLF or speed-dial keys. For video use, test camera positioning, lighting, privacy expectations and remote endpoint compatibility. These checks produce a more accurate quotation and reduce changes after delivery.
Ideal Business Use Cases
Executive Offices
Executives and senior managers can handle multiple lines, join video conversations and access frequently used contacts from one prominent desktop endpoint.
Reception and Front Desk
Programmable keys, call transfer, pickup, hold and contact management support fast routing of incoming calls across departments and staff extensions.
Healthcare Coordination
Visual communication may help administrative and coordination teams discuss non-clinical workflows, verify participants and connect distributed service points.
Branch Management
Managers in branch offices can use SIP voice and video to communicate with headquarters while maintaining local extension and call-handling functions.
Customer Service Desks
Teams that benefit from visual explanation or identity confirmation can evaluate the video function as part of a controlled customer-service workflow.
Door and Camera Monitoring
The device can be considered for compatible door-phone and IP-camera applications, subject to integration testing and the selected surveillance environment.
The phone is most appropriate where users genuinely benefit from a rich desk interface and where the organisation can support a managed SIP deployment. It may be excessive for a warehouse extension that only needs basic voice, while it can be valuable for a receptionist handling many destinations or a manager who regularly communicates visually. Matching the endpoint to the job role helps control cost and keeps user training practical.
D-Link DPH-860S/B/F2 Voice and Video Collaboration
The strongest reason to consider this model is the way it combines ordinary office calling with video communication. Users can select voice or video for calls and use picture-in-picture, full-screen remote viewing and local-side video control. These functions allow the endpoint to support quick face-to-face conversations without requiring a laptop to be opened for every interaction.
For business buyers, the practical benefit is immediacy. A manager can answer an extension call and move into visual communication when the remote endpoint and SIP environment support it. A receptionist can recognise contacts through picture-enabled directories. A distributed team can use the handset for short visual discussions while keeping the familiar controls of a desk phone.
Video quality is influenced by codec negotiation, available bandwidth, frame-rate settings, network delay and the capabilities of the far-end device. The published bandwidth selection range runs from 128 kbps to 1 Mbps, with frame-rate options from 10 to 30 frames per second. These values help administrators plan traffic, but they should not be treated as a guarantee of identical quality on every call. Testing with the actual call server and remote devices remains important.
D-Link DPH-860S/B/F2 Call Control and Productivity
A communications endpoint earns its place on a busy desk by reducing friction during routine work. This phone includes call forwarding, waiting, transfer, hold, mute, redial, auto answer, do-not-disturb, caller identification, call history and statistics. It also supports voicemail, direct IP calling, local three-way audio conferencing, call park, call pickup, intercom and message-waiting indication.
The 100 one-touch soft DSS keys are especially relevant to reception and assistant workflows. They can provide quick access to monitored extensions, speed-dial destinations or commonly used actions. When configured carefully, they reduce memorisation and shorten call-routing steps. The phonebook supports contact pictures, groups, blacklists and XML or LDAP remote directories, helping organisations present relevant contacts in a structured way.
Successful productivity depends on configuration quality. A long list of features can confuse users when keys are not labelled clearly or when functions do not match the PBX. Administrators should create role-based layouts, document the most important actions and provide short user training. Receptionists may need BLF, transfer and pickup prominently displayed, while executives may prefer direct contacts, voicemail and video shortcuts. FourTeck can help buyers define the required functions before the quote is finalised.
D-Link DPH-860S/B/F2 Network Integration and Management
The endpoint includes Gigabit WAN and LAN connections, which makes it more suitable for structured office networks than phones limited to Fast Ethernet. The LAN port can help preserve a desk network outlet when a nearby computer also needs connectivity. Whether that layout is appropriate depends on the organisation’s segmentation, security and resilience requirements.
Network administrators can use static addressing, DHCP or PPPoE. Traffic handling includes 802.1p/Q VLAN tagging, Layer 3 type-of-service marking and DSCP. These capabilities can support voice VLANs and traffic prioritisation, helping sensitive media packets receive suitable treatment during network congestion. The settings must align with the connected switches, routers, firewalls and call platform; enabling tags on the phone without matching switch configuration can interrupt service.
Management is available through web, Telnet and the phone keypad, with different account rights. HTTP and HTTPS web-server support provides options for administration, while SNTP can keep time and date consistent. Buyers should define who may administer the device, which protocols are permitted and how credentials will be protected. Legacy services should be assessed against current corporate security policy, and firmware status should be reviewed before deployment.
What Buyers Should Check Before Purchase
Before requesting a quote, define the exact environment in which the phone will operate. A model name alone does not confirm that registration, video, directories, provisioning or accessories will work as expected. The most useful quotation request includes the call platform, required quantity, user roles, delivery location and any special integration requirements.
Configuration Fit
Confirm the number of SIP accounts, DSS keys, video requirements, directory sources, voicemail behaviour and user permissions required for each job role.
Compatibility Check
Provide the PBX or hosted-service name, firmware expectations, codecs, authentication method, VLAN design and any auto-provisioning requirements.
Availability and Warranty
Ask for current supplier availability, lead-time guidance and warranty terms for the offered unit. These factors may vary by source, quantity and order date.
Quote Preparation
Share quantity, business location, required delivery date, headset needs, cabling situation and whether configuration or installation support is expected.
Buyers should also consider lifecycle and security. The product uses an earlier Android platform, so current application availability should not be assumed. Evaluate the phone primarily for its SIP and video-telephony functions, then confirm any third-party application individually. Check whether HTTPS management is required, whether Telnet must be disabled under company policy and how administrator passwords will be controlled. If the organisation is replacing another model, provide the old phone, PBX template and required keys so a suitable replacement or alternative can be assessed. For bulk projects, request a sample evaluation or pilot stage before full rollout.
UAE Availability and Service Support
FourTeck supports enquiries for the D-Link DPH-860S/B/F2 Android IP video phone in Dubai and across the UAE. Assistance can include model verification, quantity-based quote preparation, SIP compatibility questions, network requirement review, accessory identification, delivery coordination and warranty guidance connected to the offered source.
Availability can change according to supplier status, order quantity and product lifecycle. For that reason, the page does not claim permanent stock or a fixed delivery date. Buyers should provide their required quantity and project schedule so the sales team can check current options. Where this exact model is not appropriate or cannot be sourced within the required timeframe, FourTeck can discuss suitable business IP phone alternatives based on account count, display needs, video capability, network interfaces and PBX support.
For the most accurate response, include the call-system brand, number of extensions, need for video, delivery destination and whether the phones will be installed at one site or multiple offices. This information helps distinguish a simple hardware supply request from a project that needs provisioning, testing or coordinated deployment.
Dubai, Abu Dhabi, Sharjah and Ajman Coverage
Businesses in Dubai, Abu Dhabi, Sharjah, Ajman and other UAE locations can contact FourTeck for product enquiries, configuration guidance and quotation support. The team can help buyers review the intended use, verify the requested model and coordinate delivery requirements based on the destination and quantity.
A company ordering one executive phone may need only supply and warranty details, while a multi-site rollout may require extension lists, VLAN planning, provisioning templates and staged deliveries. Sharing the scope early helps the quotation reflect the real requirement. Delivery options, lead times and warranty handling remain subject to the source of supply and the final commercial offer.
GCC and Africa Availability
FourTeck also receives business technology enquiries through regional channels serving selected GCC and Africa markets. Organisations in Saudi Arabia, Qatar, Oman, Kuwait, Bahrain, Kenya, Uganda and other locations can submit their requirement for review. Product availability, delivery arrangements, import conditions, warranty handling and supported configurations may differ by country.
Regional buyers should provide the destination country, city, quantity, expected timeline and call-platform details. This allows the inquiry team to review whether the requested device, a comparable D-Link model or another suitable business IP phone is the more practical option. Visit FourTeck Kuwait, FourTeck Kenya, FourTeck Uganda or FourTeck Africa for the relevant regional inquiry route.
Other Options Buyers May Consider
The correct alternative depends on whether video, account capacity, screen size, programmable keys or simplified voice calling is the priority. FourTeck can compare available options against the buyer’s PBX and user roles rather than recommending a model based only on price.
D-Link Business IP Phones
Explore the broader category when a voice-only handset or a different feature level is sufficient.
Video Conferencing Endpoints
Consider room or personal video solutions where meetings, screen sharing and modern collaboration platforms are the main need.
IP PBX Systems
Review the call-control platform when the project includes new extensions, routing, voicemail or branch connectivity.
Business Headsets
Add compatible headsets for users who need privacy, hands-free calling or long periods of desk communication.
Why Buyers Choose FourTeck
Business communications purchases often involve more than selecting hardware. The endpoint must match the call server, network, user role, security policy and project schedule. FourTeck approaches the enquiry as a business requirement rather than a model-number transaction.
Current supply options can be reviewed against quantity, location and required timing.
Buyers can share PBX, SIP, VLAN, directory and user requirements before ordering.
Commercial offers can be prepared around the requested scope instead of an unspecified standard package.
Where another endpoint is more suitable, comparable options can be assessed by function and compatibility.
Destination, quantity and project phasing can be considered during order planning.
Warranty terms can be explained according to the source and final quotation.
This process is useful for single-device requirements as well as office rollouts. It helps reduce compatibility mistakes, missing accessories and unclear expectations about installation. FourTeck does not rely on unverified claims about permanent stock, guaranteed delivery or universal compatibility. Instead, the team reviews the available facts and requests the technical information needed to support a responsible purchasing decision.
Frequently Asked Questions
What is the DPH-860S/B/F2 used for?
It is a desktop SIP phone for business voice and video communication. It can manage multiple VoIP accounts, support common call-control functions and provide visual communication from a colour display. Typical users include executives, receptionists, managers, branch teams and service desks that need more functionality than a basic voice handset.
How many VoIP accounts does it support?
The official product information lists support for up to six VoIP accounts. This allows one phone to register several SIP identities, subject to the configuration and call platform. Buyers should confirm how accounts will be assigned and whether the PBX supports the required registration, line-key and call-routing behaviour.
Will it work with any SIP PBX?
SIP support does not guarantee full compatibility with every PBX or hosted service. Registration, codecs, video, BLF, directories, provisioning and security settings can vary. Provide FourTeck with the exact PBX or service name so compatibility questions can be reviewed before purchase. A pilot test is recommended for larger deployments.
Does the phone support video calls?
Yes. The product supports voice and video calling, along with H.264, H.263 and MPEG-4 video codecs. Actual video operation depends on the remote endpoint and SIP platform supporting compatible settings. Network bandwidth, latency and firewall policies also affect the quality and reliability of video sessions.
Is it available in Dubai and the UAE?
FourTeck can check current supply options for Dubai and other UAE locations. Availability is not presented as permanent because it may change with supplier status, product lifecycle, quantity and order timing. Submit the required quantity and delivery location to receive an updated quotation and availability response.
Can FourTeck help with configuration planning?
FourTeck can help buyers identify the information required for a correct deployment, including SIP accounts, PBX details, VLANs, network ports, bandwidth, directory integration and user functions. The exact configuration service included in an order should be confirmed in the quotation, especially for multi-site or large-quantity projects.
What network connection does the phone use?
The model includes Gigabit Ethernet WAN and LAN RJ-45 interfaces. It supports static IP, DHCP and PPPoE addressing, plus VLAN tagging and traffic-priority functions. The connected switches, router and firewall must be configured consistently with the phone’s settings to avoid registration or media problems.
What should I send when requesting a quote?
Send the model, quantity, delivery city, required timeline, PBX or SIP-provider name and the main user requirements. Mention whether video calling, headsets, directories, DSS keys, configuration or installation support is needed. This information helps FourTeck prepare a quotation that reflects the real project rather than only the hardware unit.
Can businesses request bulk supply?
Yes, organisations can request quotations for multiple units or phased projects. For bulk deployment, provide a site list, extension count, required delivery schedule and configuration scope. A pilot unit or sample configuration can help confirm interoperability and user acceptance before the full quantity is deployed.
Need Help Choosing the Right IP Video Phone?
FourTeck can help you review SIP compatibility, account requirements, network readiness, availability, warranty guidance and delivery needs for your UAE business location.
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